Rakuten Insight in the Philippines conducted in June 2023, 27 percent of the respondents stated that they prefer to use traditional or offline travel agencies instead of online ones. Four percent said booking an online travel agency was confusing or not user-friendly.
According to a survey by Reasons for not using online travel agencies for purchasing tickets or services in the Philippines as of June 2023
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Rakuten Insight. (August 2, 2023). Reasons for not using online travel agencies for purchasing tickets or services in the Philippines as of June 2023 [Graph]. In Statista. Retrieved May 15, 2024, from https://www.statista.com/statistics/1201673/philippines-reasons-to-not-use-online-agencies-for-travel-tickets/
Rakuten Insight. "Reasons for not using online travel agencies for purchasing tickets or services in the Philippines as of June 2023." Chart. August 2, 2023. Statista. Accessed May 15, 2024. https://www.statista.com/statistics/1201673/philippines-reasons-to-not-use-online-agencies-for-travel-tickets/
Rakuten Insight. (2023). Reasons for not using online travel agencies for purchasing tickets or services in the Philippines as of June 2023. Statista. Statista Inc.. Accessed: May 15, 2024. https://www.statista.com/statistics/1201673/philippines-reasons-to-not-use-online-agencies-for-travel-tickets/
Rakuten Insight. "Reasons for Not Using Online Travel Agencies for Purchasing Tickets or Services in The Philippines as of June 2023." Statista, Statista Inc., 2 Aug 2023, https://www.statista.com/statistics/1201673/philippines-reasons-to-not-use-online-agencies-for-travel-tickets/
Rakuten Insight, Reasons for not using online travel agencies for purchasing tickets or services in the Philippines as of June 2023 Statista, https://www.statista.com/statistics/1201673/philippines-reasons-to-not-use-online-agencies-for-travel-tickets/ (last visited May 15, 2024)
Reasons for not using online travel agencies for purchasing tickets or services in the Philippines as of June 2023 [Graph], Rakuten Insight, August 2, 2023. [Online]. Available: https://www.statista.com/statistics/1201673/philippines-reasons-to-not-use-online-agencies-for-travel-tickets/