People looking for info about goods&services online in Serbia, by education
In 2019, 26 percent of users with low formal education in Serbia replied that they used the internet to find information about goods and services. A higher share of users with medium or higher education tended to use the internet for this purpose. According to the survey 58 percent of people with a medium level of formal education and 72 percent of users with a high degree of formal education informed themselves about goods and services online. The gap between people with lower and higher formal education therefore was 46 percent.