In a survey conducted between July and December 2021 in Australia about the usage of banking service channels, around 63 percent of respondents stated they used mobile banking in that year. Furthermore, among the banking service channels, the usage of phone banking saw a slight increase in 2021, with the respondent's share nearing 23 percent.
Banking service channels used in the last year in Australia in 2020 and 2021
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Roy Morgan. (February 28, 2022). Banking service channels used in the last year in Australia in 2020 and 2021 [Graph]. In Statista. Retrieved May 13, 2024, from https://www.statista.com/statistics/1305241/australia-banking-service-channels-usage/
Roy Morgan. "Banking service channels used in the last year in Australia in 2020 and 2021." Chart. February 28, 2022. Statista. Accessed May 13, 2024. https://www.statista.com/statistics/1305241/australia-banking-service-channels-usage/
Roy Morgan. (2022). Banking service channels used in the last year in Australia in 2020 and 2021. Statista. Statista Inc.. Accessed: May 13, 2024. https://www.statista.com/statistics/1305241/australia-banking-service-channels-usage/
Roy Morgan. "Banking Service Channels Used in The Last Year in Australia in 2020 and 2021." Statista, Statista Inc., 28 Feb 2022, https://www.statista.com/statistics/1305241/australia-banking-service-channels-usage/
Roy Morgan, Banking service channels used in the last year in Australia in 2020 and 2021 Statista, https://www.statista.com/statistics/1305241/australia-banking-service-channels-usage/ (last visited May 13, 2024)
Banking service channels used in the last year in Australia in 2020 and 2021 [Graph], Roy Morgan, February 28, 2022. [Online]. Available: https://www.statista.com/statistics/1305241/australia-banking-service-channels-usage/