Customer attitude toward mobile finance in Austria 2018-2023, by quarter
More people could imagine dealing with financial transactions exclusively via mobile phones in Austria in late 2023 than in 2018, despite a downward trend in recent years. According to Statista's Consumer Insights, 21 percent of the bank account holders found it possible to deal with their finances exclusively through their smartphones in 2018. The share of respondents with the same attitude towards mobile financial transactions increased to 25 percent at the end of 2022 and remained around that level in most of 2023. This was lower than in 2020 and 2021, when even more customers believed in banking exclusively via mobile phones.