Annual adoption of mobile payments at POS in Malaysia 2020-2023
Between 2020 and 2023, the usage of mobiles at point of sale in Malaysia decreased by two percentage points. In 2020, the share of respondents using mobile payments at POS was 54 percent, which decreased to 52 percent in 2023. This is according to a question asked throughout multiple surveys from Statista's Consumer Insights. The numbers shown here refer to a rolling 12-month share of respondents who indicated they used a mobile payment device — smartphones, but also smartwatches — in offline shopping areas, such as stores or restaurants.