American Airlines received an American customer satisfaction index score of 79 in 2024.This was a point more than the previous year's score and this was the highest score registered in the given period.
American customer satisfaction index scores for American Airlines in the United States from 1995 to 2024
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Statistics
- Leading business travel attributes of American Airlines in the U.S. 2021
- Passenger load factor - American Airlines Group 2012-2021
- American Airlines' passenger traffic at main domestic hubs 2020
- American Airlines - U.S. adults' opinion 2018
- Airline Share of Americans flying with American Airlines 2023, by age
- American Airlines' operating expenses by type FY 2021
- American Airlines and US Airways - key figures 2015
- American Customer Satisfaction Index for JetBlue in the U.S. 2012-2024
- Global airline travelers - top reasons passengers prefer personal devices 2017
- Global airline travelers - top reasons passengers prefer seatback screens 2017
- Global airline travelers - inflight activities 2017
- Global airline travelers - streaming services wanted by passengers in flight 2017
- Popular uses of in-flight Wi-Fi for U.S. air passengers as of June 2014
- Asiana Airlines operating profit 2015-2022
- Aeroflot Group revenue in Russia 2013-H1 2023
- Airways total revenue in New Zealand FY 2016-2019
ACSI®. (April 23, 2024). American customer satisfaction index scores for American Airlines in the United States from 1995 to 2024 [Graph]. In Statista. Retrieved May 19, 2024, from https://www.statista.com/statistics/422099/american-customer-satisfaction-index-for-american-airlines-us/
ACSI®. "American customer satisfaction index scores for American Airlines in the United States from 1995 to 2024." Chart. April 23, 2024. Statista. Accessed May 19, 2024. https://www.statista.com/statistics/422099/american-customer-satisfaction-index-for-american-airlines-us/
ACSI®. (2024). American customer satisfaction index scores for American Airlines in the United States from 1995 to 2024. Statista. Statista Inc.. Accessed: May 19, 2024. https://www.statista.com/statistics/422099/american-customer-satisfaction-index-for-american-airlines-us/
ACSI®. "American Customer Satisfaction Index Scores for American Airlines in The United States from 1995 to 2024." Statista, Statista Inc., 23 Apr 2024, https://www.statista.com/statistics/422099/american-customer-satisfaction-index-for-american-airlines-us/
ACSI®, American customer satisfaction index scores for American Airlines in the United States from 1995 to 2024 Statista, https://www.statista.com/statistics/422099/american-customer-satisfaction-index-for-american-airlines-us/ (last visited May 19, 2024)
American customer satisfaction index scores for American Airlines in the United States from 1995 to 2024 [Graph], ACSI®, April 23, 2024. [Online]. Available: https://www.statista.com/statistics/422099/american-customer-satisfaction-index-for-american-airlines-us/