This statistic illustrates how U.S. citizens across generational groups are aware in terms of knowing what general services are provided by their local government agencies via digital technologies and not simply a phone call. During the surveyed period, information regarding garbage pickups through digital technologies was one of the service most collectively known by all generational groups. Millennials, Generation X, and Baby Boomers reported in 42 percent, 41 percent, and 40 percent respectively.
Share of citizens in the United States who are aware of selected digital services provided by their local government as of December 2016, by age group
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Salesforce Research. (March 30, 2017). Share of citizens in the United States who are aware of selected digital services provided by their local government as of December 2016, by age group [Graph]. In Statista. Retrieved May 21, 2024, from https://www.statista.com/statistics/798899/us-citizens-generational-awareness-general-services-local-government-digital-technologies/
Salesforce Research. "Share of citizens in the United States who are aware of selected digital services provided by their local government as of December 2016, by age group." Chart. March 30, 2017. Statista. Accessed May 21, 2024. https://www.statista.com/statistics/798899/us-citizens-generational-awareness-general-services-local-government-digital-technologies/
Salesforce Research. (2017). Share of citizens in the United States who are aware of selected digital services provided by their local government as of December 2016, by age group. Statista. Statista Inc.. Accessed: May 21, 2024. https://www.statista.com/statistics/798899/us-citizens-generational-awareness-general-services-local-government-digital-technologies/
Salesforce Research. "Share of Citizens in The United States Who Are Aware of Selected Digital Services Provided by Their Local Government as of December 2016, by Age Group." Statista, Statista Inc., 30 Mar 2017, https://www.statista.com/statistics/798899/us-citizens-generational-awareness-general-services-local-government-digital-technologies/
Salesforce Research, Share of citizens in the United States who are aware of selected digital services provided by their local government as of December 2016, by age group Statista, https://www.statista.com/statistics/798899/us-citizens-generational-awareness-general-services-local-government-digital-technologies/ (last visited May 21, 2024)
Share of citizens in the United States who are aware of selected digital services provided by their local government as of December 2016, by age group [Graph], Salesforce Research, March 30, 2017. [Online]. Available: https://www.statista.com/statistics/798899/us-citizens-generational-awareness-general-services-local-government-digital-technologies/