Change in e-commerce usage during the COVID-19 lockdown in Kenya 2020
According to a survey, the e-commerce usage during the coronavirus (COVID-19) lockdown in Kenya between March and August 2020 kept relatively stable. Around 21 percent of the respondents decreased their use of online marketplaces in the period, while seven percent stopped using such channels. On the other hand, 16 percent of the surveyed population reported increased use of e-commerce during the lockdown duration and six percent started using online marketplaces in the same period.