This statistic displays the level of satisfaction with quality of service and staff provided by the main current bank account supplier in the United Kingdom (UK) as of the first quarter of 2015. It was reported that 65 percent of customers were very satisfied with the service quality in their main current account bank.
Customer satisfaction with quality of staff and service provided by main bank in the United Kingdom (UK) in 2015
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Other statistics that may interest you Banking channels in the United Kingdom (UK)
Branch banking
8
- Premium Statistic Frequency of visits to main current account bank branch UK 2015
- Premium Statistic Reasons for visits to bank branch according to current account holders in the UK 2015
- Premium Statistic Importance of branch location in main current account bank UK 2015
- Premium Statistic Level of satisfaction with branch location of the main bank in the UK 2015
- Premium Statistic Level of satisfaction with service quality in main current account bank UK 2015
- Premium Statistic Banking: main current account length of use by frequent branch users UK 2015
- Premium Statistic Importance of bank branch accessibility nationally in the UK 2015
- Premium Statistic Banks services via branch finder tool United Kingdom (UK) 2015, by area of service
Online and mobile banking
8
- Basic Statistic Share of people using online banking in the UK 2007-2022
- Premium Statistic Online banking in Great Britain 2014-2020, by device
- Basic Statistic Frequency of internet banking in United Kingdom (UK) 2010-2015
- Premium Statistic Recent online banking use in the United Kingdom (UK) 2015, by family financial status
- Premium Statistic Frequency of account holders internet banking services usage in the UK 2015
- Premium Statistic Online banking services usage by smartphone owners in the UK in 2015
- Premium Statistic Importance of internet banking in main current account bank in the UK 2015
- Premium Statistic Reputation damage for parties involved in banking data security breaches UK in 2015
Banking apps
8
- Premium Statistic Frequency of smartphone or tablet banking by current account holders UK 2015, by age
- Premium Statistic Mobile banking services usage by UK smartphone users in 2015
- Premium Statistic Level of satisfaction with the banking app of main bank in the UK 2015
- Premium Statistic Mobile banking services usage actions UK adults in 2015
- Basic Statistic Bank customer priorities driving mobile apps quality in the United Kingdom (UK) 2014
- Premium Statistic Functionality and usability of banking apps: overall score UK 2014
- Premium Statistic Mobile banking services usage of the United Kingdom (UK) adults in 2015, by bank size
- Premium Statistic Mobile banking services usage of the United Kingdom adults in 2015, by income level
Banking channels for major banks
5
- Premium Statistic Banking channels used by Lloyds customers in the United Kingdom (UK) 2015
- Premium Statistic Banking channels used by TSB customers in the United Kingdom (UK) 2015
- Premium Statistic Banking channels used by Barclays customers in the United Kingdom (UK) 2015
- Premium Statistic Banking channels used by Santander clients in the United Kingdom (UK) 2015
- Premium Statistic Banking channels used by Nationwide clients in the United Kingdom (UK) 2015
General summary: customer preference
5
- Basic Statistic Frequency of use of banking channels the UK 2011-2015
- Basic Statistic Preference for banking channels use habits in the United Kingdom (UK) 2014
- Basic Statistic Banking channels usage in the United Kingdom (UK) in 2014, by frequency of use
- Basic Statistic Preferred banking methods among Great Britain population in 2014, by age group
- Basic Statistic Banking channels preferred to access services in Great Britain (the UK) 2014
Further related statistics
18
- Importance of staff and customer service quality by main account bank in the UK 2015
- Customer satisfaction with their bank UK 2015
- Level of satisfaction with the bank providing main current account in the UK 2015
- Time of last visit in bank branch in the U.S. 2016
- Advantages of in-branch banking among Millenials in the U.S. 2014
- Business banking: SMEs branch use frequency in Great Britain 2014
- Advantages of in-branch banking among Millenials in the U.S. 2014, by gender
- Branch banking frequency in Great Britain 2014
- SMEs business banking: demand for branches in Great Britain (UK) 2014
- Banking channels used by HSBC customers in the United Kingdom (UK) 2015
- Banking channels used by RBS clients in the United Kingdom (UK) 2015
- UK banking services survey: client opinion on importance of various banking services
- Bank branches index development in Europe 2009-2013
- Share of mobile and branch banking users 2010-2015
- Advantages of in-branch banking among Hispanic Millenials in the U.S. 2014
- Customer satisfaction with energy provider billing efficiency in Great Britain 2014
- Italy: judgment on health system quality 2016
- Households unsatisfied with waste collection service in Italy 2018, by reason
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Statistics
- Importance of staff and customer service quality by main account bank in the UK 2015
- Customer satisfaction with their bank UK 2015
- Level of satisfaction with the bank providing main current account in the UK 2015
- Time of last visit in bank branch in the U.S. 2016
- Advantages of in-branch banking among Millenials in the U.S. 2014
- Business banking: SMEs branch use frequency in Great Britain 2014
- Advantages of in-branch banking among Millenials in the U.S. 2014, by gender
- Branch banking frequency in Great Britain 2014
- SMEs business banking: demand for branches in Great Britain (UK) 2014
- Banking channels used by HSBC customers in the United Kingdom (UK) 2015
- Banking channels used by RBS clients in the United Kingdom (UK) 2015
- UK banking services survey: client opinion on importance of various banking services
- Bank branches index development in Europe 2009-2013
- Share of mobile and branch banking users 2010-2015
- Advantages of in-branch banking among Hispanic Millenials in the U.S. 2014
- Customer satisfaction with energy provider billing efficiency in Great Britain 2014
- Italy: judgment on health system quality 2016
- Households unsatisfied with waste collection service in Italy 2018, by reason
GfK Media and Communication Research, & Competition and Markets Authority. (April 15, 2015). Customer satisfaction with quality of staff and service provided by main bank in the United Kingdom (UK) in 2015 [Graph]. In Statista. Retrieved May 06, 2024, from https://www.statista.com/statistics/466785/satisfaction-with-staff-service-quality-in-main-bank-uk/
GfK Media and Communication Research, und Competition and Markets Authority. "Customer satisfaction with quality of staff and service provided by main bank in the United Kingdom (UK) in 2015." Chart. April 15, 2015. Statista. Accessed May 06, 2024. https://www.statista.com/statistics/466785/satisfaction-with-staff-service-quality-in-main-bank-uk/
GfK Media and Communication Research, Competition and Markets Authority. (2015). Customer satisfaction with quality of staff and service provided by main bank in the United Kingdom (UK) in 2015. Statista. Statista Inc.. Accessed: May 06, 2024. https://www.statista.com/statistics/466785/satisfaction-with-staff-service-quality-in-main-bank-uk/
GfK Media and Communication Research, and Competition and Markets Authority. "Customer Satisfaction with Quality of Staff and Service Provided by Main Bank in The United Kingdom (Uk) in 2015." Statista, Statista Inc., 15 Apr 2015, https://www.statista.com/statistics/466785/satisfaction-with-staff-service-quality-in-main-bank-uk/
GfK Media and Communication Research & Competition and Markets Authority, Customer satisfaction with quality of staff and service provided by main bank in the United Kingdom (UK) in 2015 Statista, https://www.statista.com/statistics/466785/satisfaction-with-staff-service-quality-in-main-bank-uk/ (last visited May 06, 2024)
Customer satisfaction with quality of staff and service provided by main bank in the United Kingdom (UK) in 2015 [Graph], GfK Media and Communication Research, & Competition and Markets Authority, April 15, 2015. [Online]. Available: https://www.statista.com/statistics/466785/satisfaction-with-staff-service-quality-in-main-bank-uk/